Command Center
Subscription Cancellations
Requests to cancel a customer's recurring bill, and how they get resolved. Europe/London days — the Switches tab's charts bucket by UTC.
Activity (90d)
Who completed each cancellation is unavailable right now.
Requested Completed
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Backlog (90d)
Only a successful cancellation clears a request — failed and abandoned ones stay counted.
Unresolved Completed (cumulative)
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Automated Run Outcomes (90d)
Of the agent runs we fired, how many worked. Counted per RUN — this deliberately does not reconcile with Activity, which counts cancellations.
Cancelled Already cancelled Failed
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Requests by Service (90d)
Which subscriptions customers are asking to cancel. Every service, not just the ones the agent has a profile for.
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